Hotel Representatives investigate Flight Attendants’ complaints submitted to API Crew Care concerning overnight hotels provided by the company. Representatives are also responsible for reporting any decline in quality of a contracted property. The MEC Hotel Chair works with the company and ALPA to choose suitable properties when a contract is renewable or if continuing safety issues occur at a contracted property. Please remember that all complaints must be submitted to API Crew Care.

Click here to file a report with API Crew Care

IAH Hotel Representatives

  • Debra Lombardi
  • Carl Harrington

DFW Hotel Representatives

  • Steven Bayes
  • Brianna Hale
  • Brandon Fabian

PHX Hotel Presentatives

  • (OPEN)

For hotel questions or concerns please email: [email protected]