Hotel Representatives investigate Flight Attendants’ complaints submitted to API Crew Care concerning overnight hotels provided by the company. Representatives are also responsible for reporting any decline in quality of a contracted property. The MEC Hotel Chair works with the company and ALPA to choose suitable properties when a contract is renewable or if continuing safety issues occur at a contracted property. Please remember that all complaints must be submitted to API Crew Care.

Click here to file a report with API Crew Care

  • Christina Edwards - HOTEL CO-CHAIR, UA
    [email protected]
    IAH Based
  • Kimberly McQuiston - MEC CO-CHAIR, AA
    [email protected]
    DFW Based

  • Debra Lombardi, IAH Representative
  • Steven Bayes DFW Representative
  • Kyra Faris PHX Representative

For hotel questions or concerns please email: [email protected]